FREQUENTLY ASKED QUESTIONS

Where Can I Get Mirachem Products?

Mirachem chemistries are available for purchase from us directly or through our parent company, Heritage-Crystal Clean.  Crystal Clean offers Mirachem cleaning chemistries for use in their parts cleaning service programs.

Where can I find the SDS?

Mirachem SDS are availabile in our SDS Center or as a link on each product page.

Can I use a purchase order?

During checkout, you will be offered an option to include a Purchase Order number.  Mirachem will include this number on your order even if you are paying by credit card.  You may choose to pay using your Mirachem Credit Account if your company is already approved for credit terms.  To apply for terms, please complete the Contact form to the right.

How do I place an order?

The easiest option is to order online, click SHOP in the top menu.  You will receive a discount just for ordering online!  You may also email a purchase order to orders@mirachem.com or call us at 800.847.3527.

What payment methods do you accept?

Mirachem accepts most major credit cards (Visa, Mastercard, American Express, Discover) as well as Paypal.  Customers with pre-approved terms may use their Mirachem Credit Account as well.

When will my order ship?

Most orders ship the next business day after receipt.  Large orders may take an additional 1-2 business days.  

Where does my order ship from?

Mirachem ships directly from our manufacturing plant in Phoenix, AZ.  Transit time is 1-5 business days, depending on the distance.

Can I expedite my shipment?

Expedited shipping is available at an additional cost.  Due to the unique needs for each shipment, please contact customer service if you require expedited shipping.

CONTACT US FOR ANY QUESTIONS